Contact

Talk to the people who build it

One form, four routes. Pick what your message is about and it lands in the right place — there is no ticket queue and no bot answering first.

What is this about?

Does a product do what you need, which licence fits, how updates work.

Downloads, installation, an order that went wrong. Include your order number.

Reseller and agency terms, bulk licences, sponsorship, press.

Feedback, a correction, or something that fits none of the above.

Your name

Your email

Company or website Who we would be working with.

Order number (if you have it) It is on your receipt and in your account. Not having it is fine — it just makes us faster.

Subject

Your message The more specific, the better the first reply. Product name, what you tried, what happened.

We use what you send only to answer you. No newsletter, no list, no passing it on. See our privacy policy.

Before you write

Three things answer most messages faster than we can.

Lost your download? Enter your order email and we email a sign-in link — every file you own is behind it, no password needed.
Need a newer version? Your account always shows the latest build. Updates are free and unlimited.
Payment or refund? Include the order number. It turns a three-email exchange into one.

Your message is delivered and stored — nothing depends on an email getting through.
You get a confirmation at the address you gave us.
A person reads it and replies to that same address.

We are a small team in one timezone, so overnight messages are answered the next working day.